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Terms of Use

These terms govern access to and use of the website.

ARTRO FLEX and ARTI FLEX Terms of Use

Website Use

You may use this website only for lawful, personal, and non-commercial purposes.

You agree not to:

  • Attempt to gain unauthorized access to the website, servers, accounts, or connected systems
  • Interfere with the website’s security, operation, availability, or performance
  • Introduce malicious code, viruses, automated scripts, or other harmful technologies
  • Copy, modify, distribute, reproduce, or exploit website content except as expressly permitted
  • Use the website in any way that violates applicable laws or regulations
  • Misrepresent your identity or provide false information when placing an order or contacting support

We reserve the right to restrict or suspend access to the website when misuse, fraud, security risks, or unlawful activity are reasonably suspected.

Product Information

Product descriptions, ingredients, directions, images, and other information presented on this website are provided for general informational purposes.

We make reasonable efforts to keep product information accurate and current. However, packaging, labeling, ingredients, appearance, or other product details may be updated from time to time.

Customers should always review the physical product label, directions, warnings, and ingredient information before use.

Information on this website is not intended to replace medical advice, diagnosis, or treatment from a qualified healthcare professional.

Individual results may vary.

Orders and Payment

Orders are subject to availability, payment verification, fraud screening, and final acceptance.

Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to reject or cancel an order for legitimate reasons, including:

  • Payment failure
  • Suspected fraud or unauthorized activity
  • Incorrect pricing
  • Product unavailability
  • Shipping restrictions
  • Incorrect or incomplete customer information
  • Technical or system errors

If an order is canceled after payment has been collected, the applicable amount will be refunded according to the original payment method whenever reasonably possible.

Accepted Payment Methods

Available payment methods will be displayed or communicated during the ordering process.

Accepted methods may include:

  • Credit or debit card
  • Zelle
  • Other authorized payment methods made available by the company

Only payment methods actually offered at the time of purchase should be considered available.

Pricing

All prices are displayed in the currency shown at the time of purchase.

Prices, promotions, bundles, discounts, and product availability may change without prior notice.

If a pricing error is identified before the order is fulfilled, we may contact the customer to confirm the correct price or cancel the affected order.

Taxes

Applicable sales taxes or other legally required charges may be added when required by law.

The final amount payable should be displayed or communicated before the transaction is completed.

Order Cancellation

Customers who wish to cancel an order should contact customer support as soon as possible.

Cancellation cannot be guaranteed once the order has been processed, packed, or transferred to the shipping carrier.

If shipment has already occurred, the customer may need to follow the applicable Return and Refund Policy.

Shipping

Shipping terms, delivery estimates, tracking procedures, address corrections, delayed shipments, and lost packages are governed by the website's published Shipping Policy.

Delivery dates are estimates and may be affected by carrier delays, weather conditions, holidays, incorrect addresses, or circumstances outside our reasonable control.

Returns and Refunds

Returns, refunds, replacements, and related eligibility requirements are governed by the website's published Return and Refund Policy.

Customers should review that policy before requesting a return.

Products should not be returned without following the applicable return authorization process.

Intellectual Property

Unless otherwise stated, the website and its contents, including but not limited to:

  • Brand names
  • Product names
  • Logos
  • Graphics
  • Photographs
  • Product images
  • Website design
  • Text
  • Layout
  • Videos
  • Marketing materials
  • Product packaging designs

are owned by, licensed to, or lawfully used by the business and are protected by applicable intellectual property laws.

Access to this website does not grant ownership or any intellectual property rights to the user.

You may view website content for personal, non-commercial purposes.

You may not reproduce, republish, modify, sell, distribute, license, scrape, commercially exploit, or create derivative works from website content without prior written authorization, except where permitted by applicable law.

Third-party trademarks and brand names remain the property of their respective owners.

Health and Product Disclaimer

Products offered through this website are not intended to diagnose, treat, cure, or prevent any disease unless expressly authorized under applicable law.

Statements regarding dietary supplements may not have been evaluated by the U.S. Food and Drug Administration.

Customers should consult a qualified healthcare professional before using a supplement if they:

  • Are pregnant or breastfeeding
  • Have a medical condition
  • Take prescription medications
  • Are preparing for surgery
  • Have allergies or sensitivities
  • Are under medical supervision

Do not disregard professional medical advice because of information presented on this website.

No Guarantee of Results

Customer experiences, testimonials, reviews, and examples represent individual experiences and should not be interpreted as a guarantee that another customer will achieve the same result.

Results vary depending on individual circumstances, product use, health status, lifestyle, and other factors.

Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available without interruption
  • The website will be completely free from errors or technical issues
  • All website content will always be current or error-free
  • Use of the website or products will produce a particular result

Nothing in these Terms excludes any warranty, right, or protection that cannot lawfully be excluded under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by applicable law, the business and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website, inability to use the website, or reliance on website content.

Nothing in these Terms is intended to limit liability where such limitation is prohibited by law.

Any liability relating to product purchases, refunds, or other consumer rights remains subject to applicable law and the specific policies published on this website.

Third-Party Services and Links

The website may contain links to or integrations with third-party websites, payment processors, shipping providers, social networks, or other services.

Those third parties operate independently and may have their own terms and privacy policies.

We are not responsible for the content, availability, security, or privacy practices of third-party services that we do not control.

Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our services, policies, technologies, or legal obligations.

The updated version will become effective when published on the website unless otherwise required by law.

The date of the latest revision should appear below.

Governing Law and Jurisdiction

These Terms should be governed by the laws applicable to the business and the transaction, subject to any mandatory consumer protection rights that apply to the customer.

Before publication, add the legally reviewed governing state, jurisdiction, dispute-resolution procedure, and any arbitration terms, if applicable.

Do not add mandatory arbitration or a waiver of legal rights unless those provisions have been reviewed for your actual business structure and jurisdictions.

Contact

For legal questions, questions regarding these Terms, or other official communications, please contact:

Legal/Customer Support Email:
suporte@help.com

Customer Support
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